![]() when I spoke to them at 9:35 after they said they would show up at 8:30. would have been nice to know that the day before we moved. never any mention that they simply didn't have enough people and too many jobs scheduled. To add to the above my wife called them the day before we moved as well to confirm with them. Orlando was very rude and didn't care at all. It would've been nice if they showed up or helped me get someone else to help us move. As soon as I said my name he hung up on me. When I tried to get a refund, I spoke with Tyler and he was rude as well. He hung up on me before I could even ask for a refund. At 9:00 am, he found out his guys wouldn't be able to make it and he didn't call me. At 9:35 am, I called Orlando because the movers still hadn't shown up and I hadn't gotten a phone call. Orlando also informed me that he would call me back and give me an update once he knew what was going on. Orlando assured me that his guys will be there soon and he was unsure why they were late. At 8:45 am, I called the company to verify what was going on. Orlando called me on my moving day and said two guys would be there at 8:30 am. When they called back hours later, I spoke with Orlando and he seemed surprised and asked me the same questions I was asked back in March. ![]() These people are very unproffesional and never answer the phone. I called 24 hours before the moving date to confirm the date and time that I was moving. Due to misscommunication, they thought I was moving in March. ![]() I paid 162.90 in March for services required in May. If you don't want your movers to show up at all, than An Elite Mover's Company is for you. ![]()
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